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ISO 9001 Requirements

Do you want to obtain ISO 9001 certification or are you curious as to why other organisations choose it? ISO 9001 is the globally accepted standard for quality management. With certification, you can easily and independently demonstrate that you have a well-functioning quality management system and meet ISO 9001 requirements. Often very important for your customers and for tenders.

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DigiTrust - Information security certification - ISO 27001 audit - ISO 9001 Requirements - ISO 9001 checklist - What is ISO 9001?

"The certificate demonstrates that the information security management system is in place."

ISO 9001 requirements: comply with the standard

'What are the ISO 9001 requirements'? An important question, which we get asked regularly. The standard is about quality, so what are the requirements to meet it? Ultimately, the aim is to meet the requirements and increase customer satisfaction, so a good endeavour by organisations working on this.

Wondering what are the substantive requirements to meet the organisation according to the ISO 9001 standard to be certified (https://www.digitrust.nl/certificeringen/iso-9001-certificering)? We list the main requirements from the various chapters.

Note: chapters 1 to 3 of the standard are general in nature. Chapters 4 to 10 name the specific requirements that are important.

7 chapters with key requirements

We list the important steps from such a preparatory ISO 9001 requirements checklist for you (read more here at NEN on the ISO9001 standard):

  • Chapter 4: context
    The ISO 9001 requirements in this chapter deal with the context in which the organisation operates. It is a strategic chapter, covering topics such as stakeholder management and current issues. For example, it is important to identify current opportunities and threats so that you can respond to appropriate risks.

  • Chapter 5: leadership and engagement
    This chapter focuses on leadership and management commitment. Management must take responsibility for the effectiveness of the quality system. Moreover, the management must establish, implement, maintain and, for example, communicate the quality policy.

  • Chapter 6: planning
    The requirements in this section of ISO 9001 are about planning. The organisation must identify actions to address risks and opportunities. This involves, for example, setting quality objectives and drawing up plans to achieve them.

  • Chapter 7: resources
    This chapter deals with establishing and making available resources for the quality management system. For example, it is about designating and making people available for implementation. It is also about knowledge and competence management, to determine what knowledge is needed to deliver a product or service.

  • Chapter 8: core activities
    The ISO 9001 requirements in this chapter deal with core operations. A comprehensive topic, covering, for example, operational planning, communication with customers and design and development. It is also about controlling externally delivered processes, products and services. But also about the risks within these processes and how you controlled them.

  • Chapter 9: performance evaluation
    A chapter dealing with performance evaluation. Key topics are customer satisfaction, internal audit and management review. For example, the board has to identify opportunities for improvement, but also give an opinion on whether the management system is effective.

  • Chapter 10: improvement
    The final chapter with ISO 9001 requirements is about improvement. There is a focus on deviations and measures associated with them, as well as continuous improvement. The output of the management review is leading for this.

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Meeting ISO 9001 requirements

Want to know more about ISO 9001 requirements or how DigiTrust can serve you with certification or training? Call us at 088 224 56 00 or send an e-mail to info@digitrust.nl. We look forward to hearing from you.

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Questions about ISO 9001 or curious about certification options?

Our specialists will be happy to tell you more about it. Call us at 088-224 56 00, please email us at sales@digitrust.nl or use our online contact form. We will be happy to visit you for a no-obligation introduction.

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